Using eServices, you can track the transportation services performed by the Vitória-Minas Railroad (EFVM), Carajás Railroad (EFC) and Centro-Atlântica Railroad (FCA). Here, you can find up-to-date information on freight location, transportation documents, invoicing documents, credit notes and scheduled consultations.
Vale has a specialist customer service team that provides special services in line with the kind of client. More than simply receiving orders and requests, we offer information about all stages involved in each logistics operation. Call us on (27) 3333 2555, (31) 3279 4900 or (98) 3218 5666.
Visit the eServices website and sign up.