Advice for boarding

Vale employees and their dependents travel for free, upon presentation of their company name badge and identity card. Retired Vale employees and their dependents also travel for free, upon presentation of their Valia identity card. Even when travelling on the train as part of their work, Vale employees must show their company name badge. For both Vale employees and retirees, the limit on the number of free tickets is established in each union’s collective work agreement.

In accordance with the Statute on Children and Adolescents, those under the age of 12 may only travel unaccompanied if they have authorization from the Child and Youth Protection Court. As a result, please obtain this document in advance in order for your child to be able to travel. Children up to the age of five travel for free, provided it is on their guardian’s lap. From the age of 12 to until they reach 18, young people can travel unaccompanied, but they need to prove their age. Even if they are accompanied, people under the age of 18 need to carry their birth certificate or identity card to board the train, and their guardian must also carry a document to prove their relationship. Please note that only original documents or authenticated copies are accepted.

The Elderly People’s Statute mandates the provision of two free seats per train, reserved for passengers of 60 or more years of age (and whose income is no more than two minimum salaries). If these seats have already been taken, eligible passengers can buy their ticket at a 50% discount (valid only for interstate journeys). Identification and proof of income must be presented. As established in law, the benefit is valid for conventional travel – in other words, in our economy class.

In accordance with federal decree 3,691, there are two free seats for people with disabilities or restricted mobility on each train. In fact, we provide much more: EFVM passenger trains have an exclusive carriage for passengers with disabilities or restricted mobility and people accompanying them. This facility ensures comfort and convenience throughout the journey.